16 April: Random Bozo has had enough!

The last thing I need after spending an extra night and lots of extra money is more hassle. So that’s what I got: my hold bag has not arrived in Edinburgh. Graphic ‘bah!’
The office at the baggage hall doesn’t handle FlyBumble baggage issues, I’m told after waiting 20 minutes, so I should go to the Swissport desk, which is outside the baggage hall. I won’t be able to get back in if I leave the hall. Swissport have 3 staff on duty but only one is handling FlyBumble issues. She is occupied dealing with a couple whose medication has gone awol. Eventually they leave very dissatisfied

I understand why when I’m told my bag is on a later flight, due to ‘failure to present’. Something in the staff-member’s tone implies this is my fault, so I ask what I did wrong. Apparently nothing, just that my bag didn’t arrive at my flight in time to be loaded on it. I’m not surprised: my flight to Manchester was late arriving after a delayed take-off at Schiphol.

I’m told that while my bag might be delivered to my home this evening, this isn’t guaranteed. It might be delivered tomorrow morning. I am sweaty, sleep-deprived, in pain and not in a good mood. You have been warned!

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